Credit Manager

Rick Rolfes brings over three decades of credit management expertise to his role as Credit Manager at Kaeser & Blair, Inc., where he safeguards the company’s financial interests and protects business owner earnings through strategic credit decisions and effective collections management.

After studying at both Ohio University and the University of Cincinnati, Rick began his career with Kaeser & Blair in 1988. His professional journey includes valuable experience managing a 16-person team at a specialized collections law firm from 1996 to 2005, where he honed his expertise in complex credit operations and team leadership.

Since returning to K&B in 2005, Rick has revolutionized the company’s credit and collections processes. As department head, he oversees a skilled team of six professionals, continuously implementing innovative strategies to enhance operational efficiency while maintaining strict credit standards.

Rick’s expertise in credit risk assessment and management has proven invaluable to K&B’s network of independent business owners. His approach combines thorough analysis with practical business sense, ensuring decisions that protect both the company’s assets and dealer commissions through careful customer screening and efficient payment collection.

Under Rick’s leadership, the Credit and Collections department has developed sophisticated systems for evaluating creditworthiness and managing customer accounts. His 30 years of industry experience enables him to navigate complex credit decisions with confidence, balancing growth opportunities with prudent risk management.

When not steering K&B’s credit operations, Rick enjoys pursuing his passion for sports and spending time on the golf course. This balanced approach to professional excellence and personal interests reflects the values that have made him a respected leader at Kaeser & Blair.

Rick’s commitment to protecting K&B’s financial interests while supporting business owner success continues to strengthen the company’s position as an industry leader in promotional products distribution.